Serena Wilson retired as Deputy Secretary in the Department of Social Services with responsibility for Social Security and housing policy in September 2018. In this role, Serena led the Department’s strategic policy, analysis, data and evidence work including the Priority Investment Approach, the Try, Test and Learn Fund and other innovative approaches to policy trials.
Serena’s other responsibilities included the DSS policy framework and strategy, creating a long-term planning and performance culture, and promoting strong evidence-based systems. She was Chair of the DSS Policy and Regulatory Reform Committee.
Serena was awarded a Public Service Medal in 2014 for services to public administration in social policy, including her work to establish the National Disability Insurance Scheme (NDIS). In 2017, Serena received a Public Sector Excellence Award from the Institute for Governance and Policy Analysis at the University of Canberra.
Serena has a Bachelor of Arts (Political Science) degree with honours from the University of Melbourne and a Graduate Diploma in Administrative Studies from the Chisholm Institute of Technology (Monash University).